Returns & Exchanges
We want you to love your Zulu & Zephyr pieces; however, if you are not completely satisfied, we offer returns for store credit or refund on full-priced items within 14 days of delivery. All returned garments must be in their original condition, unworn, and with all hygiene seals and tags intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags and protective hygiene liners are securely attached.
Ship Your Package
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized postal location.
Receive Your Refund
Once our team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing